We understand that plans change. Our cancellation policy is designed to offer reasonable flexibility to members while protecting the limited spaces available in our classes.

Monthly Memberships

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Prana memberships operate on a calendar-month basis and are based on your selected weekly practice frequency.

Once the relevant membership period has begun, personal absences, missed classes, travel, holidays, work commitments or other personal circumstances do not normally result in a refund, partial refund, credit or reduction of the monthly membership fee.

Where eligible, missed classes can instead be managed through our make-up

system.

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Class Cancellations & Make-ups

I

f you cannot attend your regular class, please cancel at least 12 hours before the scheduled start time.

With at least 12 hours' notice, you may make up the missed class in another eligible class within the same calendar month, subject to availability.

Make-ups cannot be guaranteed, transferred to another month or exchanged for cash or credit.

Cancellations made less than 12 hours before the class and no-shows are not eligible for a make-up.

A booked make-up that is subsequently missed cannot be replaced again.

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Cancellation by Prana

 

If a teacher is unavailable, we will first aim to arrange suitable teacher cover so that the class can continue.

If suitable cover cannot be arranged and Prana cancels the class, affected members will be offered a replacement.

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Scheduled Holidays

 

Prana's annual pricing is structured around our September–July practice calendar and already takes into account our scheduled:

2-week Christmas break
2-week Easter break

These scheduled breaks therefore do not result in refunds, credits, membership reductions or make-up classes.

Prana is closed throughout August, and no monthly memberships are charged for August.

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New Members Joining Mid-Month

 

New students joining after a calendar month has begun may attend using the applicable drop-in rate until the next monthly membership cycle begins.

Monthly memberships are not prorated for mid-month starts.

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Taking a Month Off

 

Memberships currently renew manually.

If you know you will be away for an entire calendar month, simply do not renew your membership for that month.

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Workshops, Events & Individual Services

 

Workshops, events, treatments, consultations and services provided by independent practitioners may have their own cancellation and refund conditions.

Where separate conditions apply, these will be communicated at the time of booking.

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Consumer Rights

 

Nothing in this Refund & Cancellation Policy limits any statutory rights you may have under applicable Cyprus or European Union consumer-protection law.

Where a statutory right to cancel or receive a refund applies, it will take precedence over this policy.